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VILA
Returns & Refunds
Returns & Refunds
How to return
How do I return something?
Do I have to pay a return fee?
Return Policy
Right of withdrawal
Where's my return label?
Can I exchange my item?
See all 8 articles
Refund
I have been refunded the wrong amount
What happens to my refund if I have changed my credit card in the meantime?
When can I expect my refund?
Will you assist with VAT refunds?