If you return the goods using our return label, you will be charged an amount of 2.99 CHF, which will be deducted from your refund. We charge the costs of returning per order returned to us. You are responsible for the return of the item(s).
- Return registration can take up to 14 working days.
- If you think you’ve been refunded the wrong amount, please contact our Customer Service and state your order number and the required refund amount.